Performance & Strategy Associate Full Time

Qlub is revolutionizing the dining experience with ultra fast, seamless payment solutions. Guests pay in seconds by scanning a QR code with no app download required.

From Pay-at-Table QR payments and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Even splitting the bill becomes effortless.

We help restaurants focus on what they do best, delivering great hospitality. By removing payment friction, we increase table turnover, improve operational efficiency, and boost profitability. Built-in analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today’s digital-first world.

We are a fast scaling fintech startup backed by Mubadala, e&, Shorooq and Mastercard. With $72M total fundraised, we have expanded globally, doubled headcount over the past year, and this is just the beginning!

This is more than a job. It is an opportunity to help shape how qlub scales as we build high performing, diverse teams around the world.

The role

We’re seeking a driven, structured, and proactive Performance & Strategy Associate with strong business acumen and a genuine interest in the hospitality industry to own and execute our growth strategy.

You will be responsible for owning and scaling key performance initiatives on an ongoing basis, supporting additional initiatives as they mature, and managing a selected portfolio of inactive accounts by leveraging performance tools to diagnose issues and drive reactivation.

You’ll play a pivotal role in shaping qlub’s expansion, working closely with our partners to deliver frictionless guest experiences and empower restaurants to thrive.

As a Performance & Strategy Associate focusing on performance and adoption, you will :

• Own and scale performance initiatives (e.g. incentive program for waiters) end-to-end
• Support and operationalize new initiatives as they mature
• Manage selected inactive or underperforming accounts, identifying blockers and driving reactivation
• Work with data, dashboards, and performance tracking to monitor impact and identify improvement opportunities
• Coordinate closely with Operations and Product teams to resolve blockers and improve adoption

Qualifications

• Relevant business degree (or other relevant degree)
• Fluency in English is a must
• Strong organizational and analytical skills
• Interest in the hospitality and restaurant industry
• Proactive mindset with a strong sense of ownership
• Open to fresh graduates or early-career profiles

What we offer:

• Real ownership over products that impact millions of diners and thousands of restaurants globally
• The opportunity to solve challenging problems in payments, hospitality, and customer experience
• A fast-moving environment where great ideas quickly become reality
• Close collaboration with experienced operators, builders, and industry experts
• A chance to leave a visible mark on one of the fastest-growing restaurant technology companies globally

Sounds like you? Are you excited by this opportunity? If so, “Apply now”.