Tele sales Agent – Outbound /Morning shift Full Time

Prime Job Responsibilities 

• Selling Cards and Promoting Services: Interacting with customers to present promotional offers related to cards and available services, focusing on providing the most suitable solutions for them. 
• Convincing Customers of Products and Services: Using effective sales techniques to increase sales, with a focus on convincing customers of the importance of the products and services offered. 
• Monitoring and Achieving Sales Targets: Working to achieve monthly and quarterly sales targets through the sale of cards and services, ensuring customer satisfaction. 
• Preparing Daily and Monthly Reports: Documenting daily sales activities and preparing performance reports to analyze results and achieve the department’s sales goals. 
• Team Collaboration: Collaborating with team members to achieve common goals and increase sales through collective strategies. 
• Maintaining Updated Knowledge: Keeping updated knowledge of the organization’s products, services, and customer service policies. 
• Assisting Customers with Application and Service Usage: Helping customers by teaching them how to use the application and services and answering any inquiries they may have. 
• Participating in Training Opportunities: Engaging in training opportunities provided by the organization or external entities. 
• Building and Maintaining Good Relationships with Customers: Establishing and maintaining good rapport with customers by using positive language and anticipating their needs. 
• Performing Other Tasks as Required by the Direct Manager: Completing any other duties requested by the direct manager. 

Education 

• A bachelor’s degree in Computer Science, telecommunication Engineering, or any other related field. 

Experience  

• 0–2 years maximum (fresh graduates are welcome). 

Background:  

• Sales experience, preferably in B2C Telesales.  

Skills:  

• Outbound calling, objection handling, Communication, and customer care.