Relationship Manager – Trading & Investing Full Time

Company Description

MultiFi is a trading and investing firm offering multi-asset market access, secure infrastructure, and a strong client-first approach. Established in 2025, the company is led by professionals with over a decade of experience across online trading, brokerage operations, and private equity.

MultiFi is built to support traders and investors at every stage of their journey, delivering practical solutions, competitive conditions, and reliable support. With a clear focus on transparency and performance, the firm continues to expand its offerings while delivering real value to its clients. MultiFi’s goal is to provide an exclusive trading and investment experience under one trusted brand.

Role Description

This is a full-time, hybrid role based in Lebanon, with flexibility for remote work on selected days.

The Relationship Manager – Trading & Investing will be responsible for building, managing, and growing client relationships across retail, institutional, and partner segments.

The role focuses on supporting clients throughout the full trading and investing lifecycle— from onboarding and funding to trading activity, portfolio follow-up, and ongoing engagement. The Relationship Manager will work closely with internal teams and senior management to ensure a high-quality client experience and long-term business growth.

Key Responsibilities

• Build and grow a pipeline of individual, institutional, and IB clients
• Introduce high-quality clients and trading volume to the platform
• Maintain strong relationships with existing clients to improve retention and engagement
• Identify, onboard, and manage partners, IBs, money managers, and corporate accounts

Client Communication & Support

• Share platform updates, new features, and service enhancements
• Provide market updates, trade ideas, and relevant insights
• Follow up on client portfolios, funding, withdrawals, and activity

Client Lifecycle Management

• Support clients with account opening and verification
• Assist with funding, onboarding, and platform setup
• Provide platform guidance, trading education, and ongoing support
• Offer post-trade assistance and general client servicing
• Collect client feedback to improve products, services, and trading conditions
• Work closely with senior management on business development initiatives
• Represent MultiFi at events, conferences, and partner meetings
• Track KPIs, client performance, and revenue contribution

Qualifications

• Experience in trading and investing is required
• Strong client relationship management, communication, and interpersonal skills
• Experience in market analysis, business development, and performance reporting
• Ability to understand client needs and deliver tailored solutions
• Familiarity with trading platforms and analytical tools
• Highly motivated, independent, and comfortable working in a hybrid environment
• Bachelor’s degree in Finance, Business Administration, or a related field
• Previous experience in brokerage, trading, or investment advisory is a strong advantage