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We are hiring a Customer Service Agent to join our English Voice team for an international telecommunications account. In this role, you will handle calls from customers in the United States and help them with their account-related questions.
The role mainly focuses on billing inquiries and general account support.
It is a billing account and is not related to fintech or financial services.
*Location: Cairo – 5th Settlement Plaza
*Employment Type: Full-Time (On-site)
Requirements:
University graduates
Fluent English (B1+ or higher)
Ability to work rotational and night shifts
What We Offer:
-Competitive salary package.
-KPIs paid in Euros.
-24/7 transportation within Cairo & Giza.
-Medical and social insurance.
-Free gym membership.
-Discounts on many brands and services.