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Company Description
SmartSense Supplies is a Dubai-based company specializing in high-quality electrical materials, including wires, cables, lighting, and accessories for residential, commercial, and industrial projects across the UAE. Operating from Umm Ramool, Dubai, SmartSense serves contractors, electricians, and project managers, offering trusted brands like BICC, CMP, and MK by Honeywell. With competitive pricing, bulk order facilities, fast delivery across the UAE, and a 7-day return policy, SmartSense ensures a seamless and reliable procurement experience. Customers can access the full product range online at www.smartsense.asia with safe payment options and dedicated support.
Role Description
We are seeking a full-time Telesales Representative to join our dynamic team on-site at our Ajman and Dubai location. The Telesales role involves reaching out to potential and existing customers to promote SmartSense products, understanding customer needs, and offering tailored solutions. Responsibilities include making outbound and receiving inbound calls, educating customers on available products and services, processing orders, and maintaining records of customer interactions. The successful candidate will also work to meet sales targets and actively contribute to team training and performance improvement initiatives.
Qualifications
- Proven skills in Customer Service and Customer Support
- Strong Communication skills, both verbal and written
- Experience in Sales and meeting performance targets
- Ability to assist with Training and improving team efficiency
- Proficiency using CRM software and basic computer applications
- Knowledge of electrical materials or the e-commerce sector is a plus
- Fluency in English is required; additional languages are advantageous
- High school diploma or higher educational qualification