Senior Workplace & Office Manager- Amman, Jordan Full Time

KitchenPark helps restaurateurs worldwide succeed in online food delivery – our goal is to make food more affordable, higher quality, and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility, we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We’re changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant, all the way through to your favorite global quick-service restaurant chains.

What You Will Do

The Senior Workplace & Office Manager is responsible for leading workplace operations, budgets, and employee experience across multiple offices in the Middle East, with primary ownership of the Jordan office. This role ensures operational excellence, consistent workplace standards, and a strong company culture across all locations. You will partner closely with Real Estate, HR, IT, and Finance teams to support office expansions, relocations, and day-to-day operations while building scalable systems and processes for regional growth.

This is a hands-on, project-driven role suited for a senior individual contributor with the potential to grow into regional leadership as the company expands.

Key Responsibilities

• Develop and manage office budgets for our Jordan and Middle East Offices.
• Continuously analyze budget, spend, strategy, and procedures to optimize efficiency.
• Support the development and testing of business continuity plans in alignment with standard operating procedures.
• Advise on regulatory or standards changes affecting designated offices.
• Take ownership of assigned offices and maintain high service standards, proactively identifying improvements.
• Develop and evolve workplace processes and procedures in collaboration with managers and peers.
• Monitor performance, capture lessons learned, and refine processes as needed.
• Supervise workplace coordinators in day-to-day responsibilities.
• Remotely manage multiple offices across different locations.
• Plan and implement employee experience strategies, programs, and events at the regional and local levels.
• Own vendor strategy, manage relationships and contracts, and evaluate partnerships to ensure value delivery.
• Contribute to workplace requirements and strategy for new office relocations.
• Project manage office reorganizations and moves, coordinating with cross-functional teams.
• Support onboarding and offboarding logistics in partnership with HR, IT, Security, and other teams.
• Oversee office ticket workflows (e.g., Jira) and develop process playbooks for efficiency.
• Coordinate logistics for office-based events, including town halls, QBRs, and leadership meetings.
• Manage day-to-day office needs and operations to ensure workplace readiness and efficiency.
• Lead internal communications and change management for workplace-related initiatives.
• Ensure proactive and responsive handling of routine and emergency requests.
• Develop and implement workplace policies and procedures, including issue tracking, communication systems, financial reporting, and workplace safety assessments.

What We’re Looking For

• 5+ years of experience in the workplace, office operations, or facilities management.
• Strong project management and cross-functional coordination skills.
• Experience managing budgets, vendors, and operational reporting.
• Comfortable managing multiple offices remotely.
• Experience building processes and systems from scratch.
• People management experience is a plus.

Why join us

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What Else You Need To Know

This role is based in our Amman office. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes – and we are doing all these things – we believe we’re better as a team in person. That’s why all of our teams (except for our field-based roles) work from one of our office locations 5 days a week.

Looking forward to sharing more about a Career of Substance at KitchenPark.

Ready to join us as we serve those who serve others?