Specialist, Quality Process Engineer Full Time NEW

Eaton has been a key player in the Middle East for 40 years. In July 2024, we announced the construction of a new sustainable campus in Dubai, which will bring together our commercial, manufacturing, and support functions, providing room for future growth.

Eaton’s Global Data Center Segment is focused on helping data centers realize real business benefits today while optimizing their operations for the future. With the rise of big data, edge computing and cloud, data centers are under pressure to be more high-performing, sustainable and cost-effective than ever, without compromising resilience or security. At the same time, new opportunities and revenue streams require faster speed-to-market. With our digital intelligence, world-class cyber-secure products and services, reliable, compatible solutions and engineering expertise, we help data centers realize real business benefits today while optimizing their operations for the future.

Within this segment, Eaton has an opening for a Specialist, Quality Process Engineer. This position is a globally scoped, senior individual contributor within the Post Order Center of Excellence (CoE). This role is accountable for defining, governing, and continuously improving end‑to‑end post‑order process quality across Eaton’s Global Data Center Segment.

Operating in close partnership with the Quality Manager – Global Data Center Segment and the Quality Specialist – Assurance & Testing, this position ensures that standardized, capable, and scalable processes underpin execution across regions, factories, project teams, and service organizations. The role focuses on process design, control, and continuous improvement, enabling predictable customer outcomes and reducing execution risk at scale.

What You’ll Do

Global Process Quality Ownership

• Define, document, and maintain global post-order process standards for the Global Data Center Segment, ensuring alignment across regions and execution models.
• Establish process governance frameworks, including process ownership, control points, and change management mechanisms.
• Ensure processes are designed to be scalable, auditable, and resilient across complex global programs and hyperscale customers.

Process Performance & Capability

• Develop and deploy process capability metrics, leading indicators, and control mechanisms to monitor execution quality.
• Identify systemic process gaps, inefficiencies, and failure modes, translating insights into targeted improvement actions.
• Partner with Operational Excellence (OPEX), PMO, and Services teams to embed quality into daily execution workflows.

Continuous Improvement & Standardization

• Lead cross-functional initiatives to simplify, standardize, and harmonize post-order processes across regions.
• Apply structured problem-solving and continuous improvement methodologies to drive measurable improvements in execution quality, cycle time, and predictability.
• Ensure lessons learned and best practices are captured and institutionalized globally.

Quality Ecosystem Collaboration

• Work closely with the Quality Specialist – Assurance & Testing to ensure process controls align with assurance mechanisms and testing strategies.
• Support the Quality Manager – Global Data Center Segment in shaping the overall post-order quality framework and maturity roadmap.
• Collaborate with regional teams, factories, and service organizations to ensure global standards are practical, adopted, and sustained.

Qualifications

• Bachelor’s degree in engineering, Quality, Operations, or a related technical discipline from an accredited institution.
• Minimum of (8) years of progressive experience in quality assurance, testing, execution governance, or operational excellence within complex, global environments.

Skills

• Minimum of (10) years of progressive experience in quality assurance, testing, execution governance, or operational excellence within complex, global environments.
• Demonstrated experience supporting large, engineered solutions, capital projects, or services delivery, ideally within data centers, critical power, infrastructure, or adjacent industries.
• Formal quality or continuous improvement certifications (e.g., Lean, Six Sigma, ISO‑related frameworks).
• Experience working in or leading teams based in the Middle East or other global hubs.

Why Join Eaton

• Competitive compensation and benefits, aligned with your experience and impact.
• Opportunity to work on challenging, high‑impact projects within a dynamic and collaborative team environment.
• Your aspirations matter – Eaton actively supports internal mobility and promotes from within whenever possible.
• Your growth matters – We invest in long‑term development through continuous learning, upskilling, and global programs via Eaton University.
• Your contributions matter – Reliability, safety, efficiency, and sustainability are at the heart of what we do, driving meaningful impact on people’s lives and the environment.
• Your wellbeing matters – Health, safety, and wellness are a priority. At Eaton, wellbeing goes beyond programs, empowering employees with the tools and environment to thrive.

Living And Working In Dubai

Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world’s most exciting cities.

Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.