🚢 WE ARE HIRING | Shipping Operations Supervisor | Amman – Jordan
We are a leading logistics and customs clearance company based in Amman – Jordan, committed to delivering efficient, reliable, and high-quality shipping solutions.
📍 Position: Shipping Operations Supervisor
📍 Location: Amman, Jordan
📍 Job Type: Full-time (On-site)
📍 Experience Required: 5–7 years in shipping / logistics operations
About the Role
We are looking for a highly organized and proactive Shipping Operations Supervisor to oversee daily shipping activities and ensure smooth coordination between clients, carriers, and internal departments. The ideal candidate will play a key role in supervising operational workflows and ensuring efficiency across all shipping processes.
Key Responsibilities
• Supervise daily shipping operations and ensure smooth workflow execution
• Coordinate shipment movements from pickup to final delivery
• Oversee communication with clients, carriers, and logistics partners
• Ensure accuracy and compliance of all shipping documentation
• Monitor shipment status and proactively resolve operational delays
• Maintain accurate operational records and system updates
• Coordinate closely with customs clearance teams to ensure timely processing
• Ensure adherence to company procedures and operational standards
• Prepare operational and performance reports when required
• Support continuous improvement initiatives to enhance efficiency
Requirements
• 5–7 years of experience in shipping or logistics operations
• Strong knowledge of shipping processes and documentation
• Excellent communication and coordination skills
• Ability to work under pressure and meet tight deadlines
• Strong English language skills (written & spoken)
• Proficiency in Microsoft Office applications
• Customs clearance knowledge is a plus
📩 How to Apply:
Interested candidates are invited to send their CVs to:
hr@refaiforwarding.com
