Client & Content Operations Full Time NEW

Company Description

Menta Media is a content-led media and marketing studio that helps founders, personal brands, and businesses build influence, trust, and long-term relevance.

Operating at the intersection of content, strategy, and execution, we partner with clients to design and deliver platform-native content systems that compound over time. Our work spans personal branding, podcasting, video-first storytelling, and content operations supported by strong workflows, systems, and emerging technologies.

Based in Dubai, we work with clients globally in a fast-moving, founder-led environment where clarity, ownership, and execution matter.

Role Description

This is a full-time, on-site role for a Client & Content Operations based in Dubai.

This role sits at the centre of our delivery engine. You will act as the primary bridge between clients, the founder, and external contractors, ensuring communication is clear, projects move smoothly, and content is delivered consistently and on time.

You will manage client communication, oversee content workflows, coordinate with contractors, and support internal operations so that delivery is calm, predictable, and scalable.

What You’ll Do

• Client & Account Management
• Be the main day-to-day point of contact for assigned clients
• Maintain clear communication, timelines, and expectations
• Translate client requests into actionable tasks and briefs
• Content & Project Operations
• Manage content calendars and delivery schedules
• Coordinate editors, designers, videographers, and other contractors
• Track work from idea → production → distribution
• Ensure deadlines, quality, and formats are met
• Founder & Internal Support
• Act as the operational buffer between the founder and clients
• Keep priorities, follow-ups, and workflows organised
• Flag risks early and help resolve issues proactively

What We’re Looking For

Required

• Hands-on experience managing content workflows and timelines
• Comfortable handling multiple clients and moving parts
• Strong written communication and organisational skills
• Solid understanding of content and marketing ecosystems (creation not required)
• Exposure to personal branding, podcasting, or video-first content